Head of Department Information Technology (IT)

Type: Full-Time



Full job description

The Manager of Information Technology (IT) is responsible for overseeing and managing all aspects of the organization’s IT infrastructure, systems, and operations. This includes leading a team of IT professionals, developing and implementing IT strategies, ensuring the security and integrity of IT systems, and providing technical support to users.


Manage Automation Master Plan – Manage Automation Project Planning:

  • Establish Automation Project’s objectives & TOR
  • Work the general project schedule
  • Solicit corresponding cost, time & resources

Manage Automation Master Plan – Manage Automation Project:

  • Execute automation project plan
  • Upgrade project progress as required

Manage Automation Framework Development – Framework Design:

  • Draft Framework Blueprint
  • Draft System Automation Design

Manage Automation Framework Development – System Development:

  • Identify system automation goals & objectives
  • Set system development plan

Manage System Automation Development – New Purchase:

  • Prepare paperwork and detail specifications
  • Monitor installations on purchase

Manage System Automation Development – New System:

  • Conduct discussion on new system request
  • Prepare and submit business requirement study (BRS) for user approval
  • Conduct new system development

Manage System Handover:

  • Conduct user acceptance test (UAT) session and sign off
  • Conduct system training
  • Request and conduct development in live environment

Manage Effectiveness Monitoring – Inquiries & Complaint:

  • Investigate issues from inquiry/ complaint
  • Advise/ rectify identified issues

Manage Effectiveness Monitoring – Monthly Report:

  • Conduct department meeting

Manage System Improvement – Existing System:

  • Take note on alert on request for support
  • Conduct and update status of system support
  • Request and conduct system support in live environment
  • Notify requester that problem rectified


  • Bachelor’s degree in Information Technology, Computer Science, or a related field. Master’s degree preferred.
  • Proven experience (5+ years) in IT management roles, with a track record of successful leadership and project delivery.
  • Strong technical knowledge across a range of IT disciplines, including networks, systems, and security.
  • Excellent communication skills, with the ability to effectively communicate technical information to non-technical stakeholders.
  • Strong analytical and problem-solving skills.

Job Type: Full-time

Pay: RM3,500.00 – RM5,000.00 per month